Verzendbeleid

Shipping Policy – DONATALIA

At DONATALIA, we are committed to delivering your orders in a fast, safe, and reliable manner.

Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays). Once your order is processed, it will be prepared and shipped.

Shipping Times
Delivery times may vary depending on your location:
Standard Shipping: 7 to 15 business days
International Shipping: 10 to 20 business days

Please note that delays may occur during high-demand periods or due to external factors beyond our control.

Shipping Costs
Shipping fees are calculated at checkout. From time to time, we may offer free shipping promotions.

Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can monitor your package in real time.

Incorrect or Incomplete Address
Customers are responsible for providing accurate and complete shipping information. DONATALIA is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages
If your order is delayed or appears to be lost, please contact us and we will do our best to assist you.

Contact
If you have any questions regarding your shipment, please contact our customer support team via email.